INSTALLING YOUR DREAM COUNTERS

INSTALLERS CARRYING A 700 POUND QUARTZITE ISLAND UP TO THE SECOND FLOOR

INSTALLERS CARRYING A PORCELAIN COUNTERTOP TO INSTALL ON A FIREPLACE WALL

FINAL TOUCH UPS

During installation process, our final mission is to establish ultimate satisfaction from all our customers. However, getting there sometimes can be quite difficult. Stone are naturally very heavy so the process of transportation the stone from the shop to your home can be complicated. As the pictures above demonstrate, sometimes three to four guys are necessary to carry the stone and ensure safe transportation and install. Here is where our professionalism also shows though, through safety bars, handles, and machines we are more than prepared to make sure the stone is in place to achieve final satisfaction and beyond. Once the stone is in place, our guys will establish the final touch ups, such as caulking, applying silicone, closing seams, drilling faucet holes, and installing all sinks. If there is any removal and tears out our guys will do that first before they begin to carry the stone inside.

FREQUENTLY ASKED QUESTIONS ABOUT INSTALLATION

  • Yes, they do. They are trained to speak English to explain technical terms involving the process of the countertop installation.

  • Yes, we do ! to avoid any mistakes or misunderstandings, we like to do it on site in front the customer.

  • Yes, unavoidably so. It is construction labor, however we carry with us a shop vacuum and also we provide a clean based on what we do (not a deep clean). Therefore, it is recommended that customers set up protection in areas they would like to avoid the dust.

  • We secure all undermount sinks with silicone and clips. Clips are drilled here at the shop by our fabricators inside the stone to avoid any inconveniences in the future. We also provide additional support if the sinks are heavier than usual ( think fireclay, cast iron sinks).

  • Bathroom usually 1-2 hours, Kitchens about 2-4 hours, but it depends on overall size, and quantity of the pieces. Sometimes, a kitchen can a take whole day when you factor size and mishaps that can happen.